Tuesday, January 26, 2010

JOB DETAILS & FAQ






Specializing In:

-Guitar Repair and Restoration


-Tube Amp Repair and Restoration


-Custom Hand Made Pedals



Our website details & reaffirms what we do:

www.echoluxe.com
(email: repairs at echoluxe dot com)
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TASKS WE ARE and ARE NOT Currently Accepting:


YES:  Guitar And Bass Setups, Restring, Repair, Mods, Pickups, Electronics & Restoration

NO:  Refinish, Paint, Inlay, Re-Fret, Re-Wood*



YES:  Tube Amp Repairs, Some (Fender) Solid State Guitar Amps, Tape Echo Units, New Speakers

               
NO:  Keyboards, PA, Mixers, Power Amps, Pro Audio, Many Solid State Amps, Band Instruments, Pedals, Rack Effects, Home Electronics, Digital Equipment, Speaker Re-Cones.*



*Feel free to inquire any job!

We can sometimes work in other tasks/outsource or offer faithful referral
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FREQUENTLY ASKED QUESTIONS

Q:  My guitar/strings are very hard to play.  I have to push very far, why is that?
A:  Your guitar needs a set-up.  Bring it in and we’ll make it play great.
Q:  My amp knobs crackle and it randomly cuts out sometimes, is it fixable?
A:  It probably needs a good servicing and once over:  “cleaning pots, jacks, switches, tube pins/sockets, ribbon/pin connectors and effects loops”.
Q:  My $50 distortion pedal died, can you fix it?
A:  Is it worth fixing?  I’d say a top notch pedal is worth the effort, mass produced pedal maybe not.  We have many requests for repair where the bill exceeds the value of the item.
Q:  Will you work on my digital ______?
A:  No.  Not unless it’s a mechanical problem such as a jack, pot or connection.  Surface mount components/nano technology is generally not servicable.
Q:  It’s Wednesday and I have a gig this weekend, can you fix my amp by Friday?
A:  You can request a “rush job” (40% rate increase) pending the tech’s approval/availability to work “overtime”.
Q:  I just had my ’65 tube amp in last month and now it has problems again?
A:  Classic amps often develop multiple problems.  Old parts do fail.  It’s often best to hit everything in one shot, while it’s in the shop.  We can’t warranty your vintage amp’s components, just the work we do accordingly so do not cut corners.
Q:  What are the most recent tube amp mods you’ve done?
A:  Peavey 5150 II to 5150 original, Silverface to Blackface ‘70s Fender, Bogen Tube PA into Marshally-Plexi-ish Guitar Amp, adjustable bias mods, many Fender Blues JR. tweaks, Traynor-to-Plexi, Marshall DSL/TSL board updates, tube-mic-pre rebuilds.
Q: What’s your connection to ANALOG MAN?
A:  We are his guy when it comes to tape echo repair, he gets many requests and refers his clients to ship here to Omaha. 

Q:  Why don't you repair anything/everything?

A:  It's challenging to be jack of all trades.  There are often manufacturer limitations such as proprietary parts, confidentiality of service manuals, etc.  I have limited space here therefore must pick and choose my battles.  My philosophy is to do what I do the best I can vs. jack of all trades the trade.



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PLEASE SIGN IN, VERIFYING THAT YOU HAVE READ THE FOLLOWING:
1. ALL JOBS PAID IN FULL UPON COMPLETION,         $25 MINIMUM BENCH FEE/DIAGNOSTIC.
2. FIRST COME/FIRST SERVE BASIS, 40% INCREASE ON RUSH JOB.
3. NO PROMISE OF DELIVERY TIME (SEE ABOVE).
4. NO MANUFACTURE WARRANTY WORK (UNLESS PRIOR ARRANGEMENT HAS BEEN MADE).
5. WE RESERVE THE RIGHT TO DECLINE ANY JOB FOR ANY REASON.
6. PLEASE READ THE “WHAT WE DO & DO NOT WORK ON” PAGE.
7. UNDERSTAND THAT REQUEST FOR ESTIMATE CAN DELAY YOUR REPAIR TURNAROUND TIME.
8. A 30-DAY WARRANTY ON LABOR (AT TECH’S JUDGEMENT/APPLIES EXCLUSIVELY TO SPECIFIC TASK PERFORMED and NEW PARTS ONLY).
9. YOU HAVE 30 DAYS (UPON COMPLETION OF WORK) TO PICK UP and PAY FOR YOUR ITEM.  $30 STORAGE FEE APPLIES EVERY 30 DAYS.  THREE (3) MONTHS AFTER COMPLETION OF JOB THE ITEM IS SOLD TO RECOUP PARTS AND LABOR.
10.PLEASE REFER TO THE PRICE GUIDE FOR YOUR REPAIR COSTS.

 


 


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More Details at the ECHOLUXE page 

email:  repairs at echoluxe dot com

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